What if I have problems?!


We appreciate your choice to roll with AUREN so we will do everything we can to take care of you!



AUREN Ti frames and AUREN Ti components (stems, handlebars and seat posts)
are backed by a 5 year warranty against any manufacturing defects.

Damage due to collision or misuse is not covered under warranty
but still reach out to us in this case and we will see how we can help.

For other parts used in each build (Shimano, SRAM, DT Swiss, etc),
warranty varies according to manufacturer but is generally 1 to 2 years.

If you have any queries or would like to submit a claim, contact: info@aurenbikes.com.au